Frequently Asked Questions
Everything you need to know before sending flowers to someone in Kuwait, including delivery days, address format, prices and local gifting customs.
Sending flowers to Kuwait
How can I send flowers to Kuwait from another country?
Order online at KuwaitFlorists and a local florist handles the rest. Pick a bouquet and size, add the recipient's name, address and Kuwaiti mobile number, choose the delivery date, type your card message and pay by card or PayPal. Customers order this way from the United States, the United Kingdom, Europe, India, the Philippines and elsewhere in Asia. Kuwaiti addresses are written as area, block, street, and house or building number, with floor and flat for apartments. The block and street numbers matter most, so copy them carefully.
Which areas of Kuwait do you cover?
We cover the whole country. Florists deliver in Kuwait City, Hawalli, Salmiya, Farwaniya, Jahra, Ahmadi, Fahaheel and Jabriya, and in every town in Kuwait, across all six governorates. The same next-day service applies everywhere. If you only know the recipient's area and block, ask them or a relative for the street and the house or building number too, because the florist needs the complete address to find the door.
What if the recipient is not available when the florist arrives?
The florist will phone the recipient and, if needed, find another way to deliver. A mobile number is required on every order for this reason. If the recipient is not available, the flowers may be left with a neighbour, at a reception desk or with a concierge, which in many Kuwaiti apartment buildings means the caretaker at the entrance, or a new attempt is arranged. If you know the recipient's working hours, mention them in the delivery instructions.
Delivery days and timing
Is same-day flower delivery available in Kuwait?
Same-day delivery is not available in Kuwait. Delivery is next-day, nationwide, Saturday to Thursday: order before midnight Kuwait time and the flowers are delivered the next day. Kuwait is three hours ahead of Greenwich Mean Time all year round, so customers in Europe and the Americas should allow for the time difference when ordering close to the cut-off.
Do you deliver on Fridays and public holidays in Kuwait?
No, we deliver Saturday to Thursday only. There are no deliveries on Fridays or on the main national public holidays in Kuwait, and the date picker blocks those days so that you cannot select them by mistake. If the occasion you have in mind falls on a blocked date, choose the closest available day before it. For Eid, sending the flowers a day or two ahead of the holiday works well.
Can I request a delivery time or book ahead?
Yes to both, within limits. You can place an order up to about three months before the delivery date, which is handy for birthdays and anniversaries. Deliveries are made during the day, and you can write a preferred time window in the delivery instructions. The florist will try to respect it, but an exact hour cannot be guaranteed, because it depends on the route and on reaching the recipient by phone.
How should I time flowers during Ramadan?
During Ramadan, a daytime delivery ahead of the evening works best. Families gather after sunset to break the fast and often receive visitors late into the night, so flowers that arrive earlier in the day are in place when guests come. You can note a preferred window in the delivery instructions, although exact times are not guaranteed. Order before midnight Kuwait time for next-day delivery, Saturday to Thursday, and consider booking Eid bouquets several days in advance.
Bouquets, sizes and extras
What is the difference between the three bouquet sizes?
Most arrangements are offered in Regular, Upgraded and Deluxe. Upgraded contains about 30% more flowers than Regular, and Deluxe about 60% more. The picture you see on the product page is the Upgraded version. In Kuwait, where gifts for weddings, births and formal visits tend to be generous, many senders choose Upgraded or Deluxe for those occasions and Regular for a simple thank-you or a birthday.
Could the florist substitute some of the flowers?
Yes, occasionally. Each arrangement is prepared by hand by a local florist, and if a particular stem is out of season locally it may be replaced with flowers of equal or higher value in the same colours and style. The overall look of the arrangement is kept. You do not need to do anything: the florist makes the choice so that the bouquet is fresh on the day.
What extras can I add, and can I send a cake?
You can add a box of chocolates, a glass vase, a plush teddy bear, a greeting card or balloons to any bouquet. We do not sell cakes, food hampers or any other gifts. Chocolates are a very popular pairing in Kuwait, especially for visits to a new mother or for Eid, and a teddy bear or balloons are favourites for newborns and birthdays.
Is a card message included with the flowers?
Yes, every order includes a free printed card with your message. You write the text when you order, and it is printed and delivered with the bouquet. Keep it short and remember to sign it, since the card is how the recipient knows who sent the flowers. If you would like something more decorative, a separate greeting card is available as an add-on.
Prices, payment and order changes
What currency are prices in, and how can I pay?
Prices are charged in US dollars (USD). For reference, the site can also show approximate amounts in euros (EUR) and Kuwaiti dinars (KWD), but your card or PayPal account is billed the USD total. We accept Visa, Mastercard and American Express credit and debit cards, processed through Stripe, and PayPal. The checkout is encrypted and secure.
What is the delivery fee in Kuwait?
The delivery fee is a flat USD 14.95 per order, with no other surcharges. It is the same for every address in Kuwait, from the towers of Kuwait City to homes in Jahra or Fahaheel, and it does not change with the size of the arrangement. You see the full total, including delivery, before you confirm payment.
Can I modify or cancel an order?
You can change or cancel an order free of charge up to 24 hours before the delivery date. Closer to delivery we will still try to help, but changes are made on a best-effort basis because the florist may already be preparing the flowers. Send your request through the contact form at /page/contact and quote the order number. Typical changes include correcting a block or street number, moving the date or editing the card message.
What happens if there is a problem with the flowers?
If the bouquet arrives damaged or is clearly different from what you ordered, we arrange a replacement or a refund. Please contact us within 24 hours through the form at /page/contact and attach a photo, along with your order number. A photo taken by the recipient is fine. The time limit matters because cut flowers change quickly, particularly in a warm climate.
Will I get a confirmation, and how do I reach support?
Yes. An email confirmation with your order number is sent right after you place the order. For any question, use the contact form at /page/contact. Replies usually arrive within a few hours, and mentioning the order number gets you faster help. If you cannot find the confirmation email, look in your spam or promotions folder first.
Who operates KuwaitFlorists?
KuwaitFlorists (kuwaitflorists.com) is operated by Flowers Worldwide LLC, a US-registered company. It belongs to the same family as abcFlora.com, a worldwide flower delivery service, and FlowersCloud.com. The site is designed for people living outside Kuwait who want to send flowers to family, friends or business contacts there, with ordering in English, payment in US dollars and hand delivery by a local florist.
Occasions and etiquette in Kuwait
When is Mother's Day in Kuwait?
Mother's Day in Kuwait is celebrated on 21 March every year, the same date as in most Arab countries. It is a major occasion for flowers, so it is wise to order several days ahead. Check the date picker for the available delivery days, since there are no Friday deliveries, and choose the day before if the 21st cannot be selected. Expatriate families in Kuwait sometimes also observe the date used in their home country.
Which occasions call for flowers in Kuwait?
Flowers are given in Kuwait for births, weddings, engagements, graduations, hospital visits and when calling at someone's home. The two Eid festivals and the evenings of Ramadan bring many family visits, and a bouquet is a welcome gift for the host. Business openings and a pilgrim's return from Hajj are other traditional reasons. Among the many expatriate communities, Valentine's Day, Diwali, Onam and Christmas are popular flower occasions as well.
Are flowers appropriate for a funeral or condolences in Kuwait?
Usually not for a Muslim funeral. Islamic burials in Kuwait take place quickly and simply, and flowers are not part of the custom. Condolences are offered in person or by message at the mourning gatherings held in the following days. For Christian, Hindu and other expatriate families, sympathy flowers may be welcome, so it is best to ask someone close to the family. If you want to support a Muslim friend, a personal message or a call is the appropriate gesture.
Which flowers are a good choice, and does the heat matter?
Roses, lilies, orchids and generous mixed bouquets are all well received in Kuwait, and fragrant flowers are especially appreciated. White and soft pastel tones suit formal visits and newborns, while red roses are understood as romantic. Summer temperatures are extreme, so flowers should never be left outdoors or in a car. Ask the recipient to bring them inside straight away, trim the stems and keep the vase in an air-conditioned room.
Can I send flowers to a hospital in Kuwait?
Yes, hospital deliveries are common, particularly for new mothers. Give the patient's full name, the hospital name, the ward or room number if you have it, and the mobile number of the patient or a family member. Policies on flowers differ between hospitals and departments, and some units do not accept them at all, so the florist may hand the bouquet to a relative or leave it at the reception desk.